We understand that experiencing technical friction during a high-stakes interview or assessment can feel overwhelming. Please rest assured that our dedicated support team is standing by to resolve your issues quickly, fairly, and with absolute care.
Whether you need to report an unexpected loading error, verify if your answers were safely uploaded, or request a session reset due to a device failure, we are here to support you every step of the way.
To help us resolve your issue as quickly as possible, please keep the following official support channels on hand:
Tip for Faster Help: When contacting our support agents via WhatsApp or email, please include your registered email address and a quick screenshot of any error messages you see on your screen. This allows us to instantly find your session and guide you to a resolution!