Frequently Asked Questions: Local Labor Laws, Contract Safety, and IP Protection

Operating a cross-border remote hub introduces practical questions regarding legal structures, billing processes, and employee care. Below are the most common questions our Singaporean and international partners ask when managing Indonesian remote employees through Mimo.

How does Mimo ensure my Intellectual Property (IP) is secure with remote hires?

Mimo protects your proprietary data and digital assets through ironclad "Work for Hire" clauses embedded directly into our local Indonesian employment agreements. This ensures that all code, algorithms, systems, and creative designs produced by your remote staff are legally and automatically assigned to your Singapore entity.

Furthermore, we align our administrative practices with the standards of both the Singapore Personal Data Protection Act (PDPA) and Indonesia’s Law on Personal Data Protection (UU PDP). This dual-compliance shield, combined with optional Mobile Device Management (MDM) software and remote data-wipe configurations, guarantees that your business assets remain completely safe and secure.

What are the terms of the 30-Day Risk-Free replacement guarantee?

Our risk-free pilot program is designed to give you absolute peace of mind during your initial team setup. For the first 30 days of the pilot, Mimo completely waives our platform and EOR management fees.

If a candidate sourced by Mimo does not meet your cultural fit, technical standards, or performance expectations during this first month, we will activate our continuous replacement guarantee. Our sourcing team will instantly find and onboard a qualified replacement for your team at absolutely zero extra sourcing cost.

How do you handle billing conversions between Singapore Dollars (SGD) and Indonesian Rupiah (IDR)?

We eliminate the administrative hassle of foreign currency exchange by handling all financial conversions on our end. Every month, you receive a single, transparent, and consolidated invoice formatted entirely in Singapore Dollars (SGD).

Mimo collects this single payment, manages all conversions to Indonesian Rupiah (IDR), distributes accurate net salaries directly to your employees' local bank accounts, and pays all Indonesian tax authorities (PPh 21) and state healthcare contributions on time. This process protects your finance team from dealing with foreign bank configurations or volatile exchange rate calculations.

What happens if a remote employee requires medical leave or local healthcare benefits?

Mimo acts as the registered employer of record, meaning we assume complete responsibility for managing employee medical benefits. All of your remote staff are automatically enrolled in the Indonesian national healthcare program, BPJS Kesehatan.

This program provides comprehensive medical and hospital coverage for your employees and their dependent family members. If a remote employee falls ill and requires medical leave, they utilize their state-backed health benefits while Mimo handles all local administrative reporting, ensuring your business stays fully compliant with local labor laws.

Are there restrictions on working hours or national Indonesian holidays?

Indonesian labor regulations define standard working hours as 40 hours per week, which can be configured as 8 hours per day across a 5-day work week. Because Indonesia (WIB) is only 1 hour behind Singapore (SGT), your remote staff can work in near-perfect real-time synchronization with your head office.

Remote employees are legally entitled to observe Indonesian national public holidays. If your operational roadmap requires certain team members to work on these holidays, Mimo will configure compliant overtime compensation packages on your monthly invoice, protecting your company from local labor disputes.